Support
Official contact channels, answers to common questions, and our privacy practices. For anything not covered here, email us directly.
Frequently asked questions
Expand a topic to read the full answer.
Privacy policy
How we handle information when you use our services.
Document notice
Personal data
We may ask for information that identifies or contacts you, for example:
- First and last name
- Email address
- Phone number
- Usage data as described below
Usage data
We do not rely on third-party analytics for tracking in-app behavior. Aggregate or anonymized data may be available through platform tools (e.g. App Store Connect), such as:
- Device type and OS version
- App version
- Crash reports
- General usage patterns (e.g. launches)
This helps us improve stability and performance. It does not include personally identifiable information such as IP address or persistent device identifiers in the way we describe here.
Service provision
- Provide and maintain the service
- Monitor usage as needed for operations
- Handle your requests
Improvement
- Identify and fix issues
- Improve performance
- Develop features and UX
Service providers
Third parties used for hosting, notifications, or analysis operate under their own policies.
Legal requirements
We may disclose information when required by law or to protect our rights.
Consent
Other sharing occurs only with your explicit consent.
Access and control
- View collected data
- Correct inaccurate information
- Request deletion
- Export where applicable
Preferences
- Notifications and permissions
- Opt out of optional features
- Account cancellation where offered
Email: contatoluccasmelo@gmail.com
Support email: contatoluccasmelo@gmail.com
Hours: Monday–Friday, 9:00–18:00 (GMT−3)
Replies within 24 hours on business days, in most cases.